According to Act no. 122/2013 Coll. on the protection of personal data and on the amendment of certain laws, as amended, from 25.05.2018 Act No. 18/2018 Coll. on the protection of personal data and on the amendment of certain laws.
Who we are?
3P Trade, s. r. o.
Sad SNP 668/8
01001 Žilina
IČO: 50 283 430
The company registered in the commercial register of the Žilina District Court, Section Sro, insert no. 65573/L
We run a car rental company on the website www.tripcar.sk
We do not have a person responsible for supervising the processing of personal data (DPO) in the sense of GDPR, you can contact us at any time at tripcar@tripcar.sk
What personal data and why we process and where we get it from?
Orders
When ordering, we process your name, surname, email, billing and delivery address and phone number. We need this data so that we can process and deliver your order and also in order to fulfill the requirements arising from the law. The legal basis for their processing is the fulfillment of the contractual relationship. We are obliged to process the given data for 10 years (for accounting purposes).
Newsletter
Sending a newsletter via e-mail for the purposes of direct marketing to existing customers is in the legitimate interest of the operator according to the GDPR. The second case is if you are not our customer yet, but you voluntarily sign up to receive news. In that case, we work with your email address based on your consent for an indefinite period of time, or until you withdraw your consent.
It is possible to unsubscribe from the newsletter at any time via a link in the email message itself, or by sending an email request to tripcar@tripcar.sk.
Contact form, e-mail, phone number
If you use the contact form, write us an e-mail, or call us, we work with your contact information and what you tell us in order to fulfill your requests. The legal basis in this case is our legitimate interest. For these purposes, we store personal data for a period of 3 months. If you place an order with us using one of the channels, we can keep the data for the protection of legal claims for the duration of the limitation period of 3 years and one year after its expiration with regard to claims made at the end of the limitation period. In the event of initiation of judicial, administrative or other proceedings, we process your personal data to the extent necessary for the entire duration of such proceedings and the remaining part of the limitation period after its termination. You have the right to object to processing based on our legitimate interest.
Cookies
Cookies are used during users’ visits to our website:
- Technical and functional cookies, the use of which is necessary to ensure the correct functionality of the e-shop and the fulfillment of the contractual relationship (order). These cookies are used only within our website and are not provided to any third parties. For example, they allow us to remember what you have put in the basket, or the possibility to log in to your user account. We do not require your consent to the use of technical cookies on our website. For this reason, technical cookies cannot be individually deactivated or activated.
- Analytical cookies, Google Analytics (operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), which we use to analyze traffic on our website. Their collection is in our legitimate interest due to the processing of traffic statistics and website performance analysis. Although these files are processed by a third party, we have taken all necessary precautions to keep them safe – they do not contain visitors’ personal data and cannot be used to identify a specific person, so they do not require your consent. We process the data obtained using these cookies in aggregate, without using identifiers that point to specific users of our website.
Information storage / security
We use standard security measures in accordance with the law in order to protect personal data provided to us, but due to the nature of the service, no method of transmission over the Internet or method of electronic storage may be completely secure. Therefore, although we have taken all reasonable measures to ensure the security of your information, we cannot guarantee its absolute security.
We do not disclose, make available or provide your personal data to third parties, except as described in this document below. We protect them against damage, destruction, loss and misuse to the best of our technical capabilities.
How we take care of the security of your personal data?
We do not use personal data for automated individual decision-making or profiling. We do not transfer personal data to third countries (outside the EU) either.
Who else has access to your personal data from us, to what and why?
For its operation, the website requires a server and web hosting, on which both the application itself and the database system used by the e-shop are operated. For this purpose, we cooperate with another partner:
- hosting provider (company Websupport s. r. o., Karadžičova 12, 821 08 Bratislava, Slovak republic, ID: 36 421 928, company registered in the Commercial Register of the District Court Bratislava I., Section: Sro, Insert No.: 63270/B)
What are your rights?
The processing of personal data is governed by Act no. 122/2013 Coll. on the protection of personal data and on the amendment of certain laws as amended, from 25 May 2018 Act No. 18/2018 Coll. on the protection of personal data and on the amendment of certain laws.
If we process your personal data, you have the following rights:
- The right to access – i.e. the right to know what data we process about you, for what purpose, for how long, where we obtain your personal data, to whom we pass it on, who processes it besides us and what other rights you have related to the processing of your personal data. You can learn all that in this document.
- Right to rectification – if the data we process about you is out of date or incorrect, you have the right to have it rectified. In this case, just contact us and we will try to adjust them without undue delay.
- Right to portability – you have the right to receive from us all your personal data that we process automatically / store in electronic databases and that you have provided to us yourself and that we process on the basis of your consent or on the basis of the performance of a contract. We will provide you with your personal data in a structured, commonly used and machine-readable format.
- The right to erasure of personal data – in cases where we no longer need your personal data, whether the reason for their processing has ceased, if you have revoked your consent to their processing, if they were processed precisely on its basis, or your interest is superior to our legitimate interest and you exercise your right to object. The right to erasure is not applicable if we need your personal data for legal reasons – e.g. retention of data on orders / contract forms, such as invoices for accounting purposes and the like.
- The right to object to the processing of your personal data – you have the right to object to the processing of your personal data where the legal basis is our legitimate interest. In the event of disagreement with the processing of your data for marketing purposes, we will remedy the situation without undue delay. We will also do so in other cases, as long as it is possible on our part and it does not endanger e.g. trouble-free operation of the e-shop and the like.
- The right to restrict processing – in addition to the right to erasure, use the right to restrict the processing of personal data. Request that your personal data be marked so that they are not subject to any further processing operations, but only for a limited time. Restriction of processing occurs if you deny the accuracy of the personal data (until we make a correction), we process your personal data without a sufficient legal basis, but you do not want to exercise the right to erasure, only to limit the scope of the processed data, we no longer need your personal data for the stated processing purposes, but you you require them for the determination, exercise or defense of your legal claims, or you object to the processing of personal data (in this case, we are obliged to limit the processing of the affected data until your objection is resolved).
- The right to file a complaint – if you suspect that the rights of the affected person have been restricted, you can file a motion to initiate proceedings at the Office for the Protection of Personal Data of the Slovak Republic, with headquarters at Hraničná 12, 820 07 Bratislava.
In case you wish to fulfill some of your rights, we are available for you at tripcar@tripcar.sk.
These conditions take effect on April 1, 2022.